As one of the four large state-owned commercial banks, Agricultural Bank of China（ABC） is an important component of China's financial system, with its head office in Beijing. In China, ABC boasts its extensive outlets covering urban and rural areas, strong funds and complete service functions, which wins the trust of our clients as well as enables the bank to make rapid growth, becoming one of the biggest banks in China. Abroad, Agricultural Bank also obtains the good reputation through its efforts, listed as one of the World Top 500 companies by Fortune.

By the end of 2004, the total assets of ABC reached RMB 4013.77 billion, the total loans was RMB 2590.07 billion, the total deposits was RMB 3491.55 billion and the total operation profit of the whole year was RMB 31.97 billion.

Branches and banking offices covering each place
At present, ABC owns 32  provincial level branches, 5 directly affiliated branches, 1 banking department of head office, 3 training colleges, and has set up branches in Singapore and Hong Kong, established the offices in London, Tokyo, and New York, etc. With 31000 branches and banking offices on the boundless land of China, we can feel the existence of Agricultural Bank everywhere. Nationwide outlet structure provides unique convenience for various kinds of business, especially industry-oriented, enterprise group business.

Complete types of businesses
The branches and banking offices of ABC have covered urban and rural areas of China, enable ABC becomes a large state owned commercial bank with the largest number of the branches and banking offices and widest range of business. The scope of business has developed from the original rural credit and settlement to a wide range of financial businesses with RMB or foreign currency.

Customer-centered service system
ABC is the bank with widest service range, largest number of service targets and complete operation functions. The service operation range covers the urban and rural areas of China, and reaches the whole world; the service targets include all industries and various kinds of clients; service tools include the traditional methods such as counter service and door-to-door service, and extend such high-tech tools as 95599 telephone banking, online banking and self-service banking; besides the regular domestic and international financial products, it also sets up the bridge of communication for the industries such as securities, insurance and funds, and extends to each corner of the social and economic fields. Moreover, We can also customize the financial products based on the requirement of clients. Besides, we are capable of providing a package of financing plan for industry-oriented, systematic clients by the advantage of the branches and banking offices extending to county. A great team of client managers in ABC can offer service to high-value clients at any time.

Powerful advanced electronic network
Based on the banking offices covering each place and the adoption of world advanced science and technology, ABC has established the largest financial electronic network in China, and realized the nation-wide interconnection treatment of settlement business. On-line banking offices, interconnected ATM and interconnected POS spread over the whole nation, enabling you to enjoy the convenience brought by the modern science and technology anywhere anytime. In 2004, ABC's correspondent banks extend to 101 countries; the total number of correspondent banks reaches 983.

Along with the acceleration of informatization construction and notable boost of the comprehensive strength of informatization construction, the whole bank data integration project has progressed smoothly, and the data integration bank of head office data operation center has a daily transaction number of about 8 million, accounting for one fourth of the total daily transaction amount of ABIS system of ABC. ABC's China data center construction has entered the overall construction phase.

Safe, reliable and easy online banking
Online banking is the expansion and extension of traditional business. Clients break through the limitation of time and space by self-service handling business via online banking so that whether at home, in office or on journey, they can enter online bankingsystem to enjoy the convenience of online banking as long as they visit ABC websitewww.abchina.com(orwww.95599.cn).

Bank card integrated into the people's life
Relying on advanced electronic tool, Kinscard has formed service network covering the whole nation centered on cities, entering the daily life of the people and becoming an indispensable payment tool and financing instrument.

2004, the bank card achieved the leapfrogging development with substantially increased the market share, gradually improved product function, favorable increase trend of each business index, several-fold increased operation benefits, and issuance quantity of bank card, deposit balance of card, interbank transaction volume topping the Chinese banks. By the end of 2004, the issuance quantity of bank card had amounted to 178.16 million. The business revenue of bank card increased greatly, reaching RMB 3.8 billion with an increase rate of 369%.

HR management
ABC has vigorously implemented the strategy of strengthening ABC with talents, trying to explore the establishment of HR incentive and constraint mechanism conforming to the requirement of modern commercial bank. It also pays special attention to the recruitment, cultivation, selection and appointment of talents, constantly enhance the level of scientific, systematic and standardized HR management. It makes great efforts to construct the organization system and management system of every employee's lifelong study for the whole process, constantly improving the overall quality and structure of staff and striving to build a study-oriented bank. ABC stresses on the training of employees, enriches training ways via various means and improves the training quality, and remote training network construction has made substantial progress.

Public welfare
ABC vigorously supports public welfare. In 2004, ABC organized the employees to develop the donation activity for "ABC Ten Thousand mu Employee Forest Model Project", with the total donation of RMB 5.478 million used for the forestation of barren hills in the Dingxi Area of Gansu Province, making contribution to "Rebuilding Beautiful Hills and Rivers of the West". According to the incomplete statistics, the donation for Southeast Asian countries suffering from the Indian Ocean tsunami to help disaster area people rebuild their homeland amounted to RMB 2.838 million; the donation for China Foundation for Poverty Alleviation over RMB 100,000, and funds for the poverty alleviation county designated by the State Council RMB 1 million, and the donation for destitute female employees of the financial sector RMB 892,000.